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The self-extracting zip file will download to a temporary directory on the computer system. Why couldn't Canon get that right? Hope this helps others, Ed. Thank you very much for solving this annoying thing!

Canon support site gleaned nothing, first Google search hit your blog. You got me setup right - you da man!

Is it caused by Windows updates or new installations? Jeff Tried it several times double checked everything and still doesn't work. Unknown manufacturer Unknown platform.

Tried the path thing to no avail. Like everyone else has experienced, it just stopped working!

Why this isn't simply found when updating drivers etc on the Canon site. No need now to buy a new one. Glad that I can still use this old scanner which was a really good model.

So updating the driver may resolve the problem. Cheers and keep up the good work. She enjoys providing solutions to computer problems and loves exploring new technologies. And also be careful not to make any other changes to this value. You would think that Canon's Drive installation program would just add the correct Environment Path as part of the install process.


They sent me the installation cd's but new install did not help. Because, obviously this trivial problem is causing trouble and time loss to thousands of users. This fixed worked when reinstalling the drivers and CanoScan did not. It's got a long scanning bed, so I want to keep it.

This solution worked for me, thank you. Please note that the availability of these interfaces depends on brotherr model number of your machine and the operating system you are using. If not, you will get the following message when your run it. See other software build below. Thank you so much for this post, Jeff.

Jeff Widmer s Blog - Canon Scanner Unable to open TWAIN source

After adding the correct path it worked. Running Toolbox as Administrator helped me. There are no accessories for this model sccanner. But it won't work directly from the CanoScan Toolbox either.

You saved my life, thank you! You may not have to try them all.

My F was unusefull without canoscan toolbox. Thank You Elliphant for your advice in this thread.

Recommend this company very highly. When Canon's miscreant CanoScan app suddenly stopped working with my F scanner, I tried everything else I could think of but nothing worked. This helped me solve the issue quickly. Amy Reliable, Quick and Helpful. Reinstalling the software didn't fix the problem, but your solution did.

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Have been puzzling since then though still able to acquire scans through Photoshop so thought problem was Toolbox rather than driver. This utility assists you in restoring printing capability with minimal user interaction. You saved another scanner today! But what I don't understand is, why it suddenly got this point. Shame on Canon for ignoring this problem.


Fixed my scanner after reading this. Finally got the scanner working!

Hiya Jeff, I was wondering if you could post that entire pathway plz because I accidentally deleted the pathway instead of just adding to it. Why didn't the Canoscan software put the correct path in the first place?

Thank you very much for the info. Google definitely put the most helpful answer at top of list! Luckily, I ran across your solution first and am back up and running now. The file will automatically name itself.

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Searching the Internet for this problem turned up several people having the same problem and several solutions which looked like they may or may not work. Your path fix worked perfectly.

Very annoyed at Canon for being so unenvironmental - imagine all the scanners that just go to landfill because people can't figure this stuff out. Fantastic, garmin 60csx drivers for windows 10 worked like a charm on my Windows Server bit. Clearly it has come about from a Windows update!

Select registration option. Wish I would have found this a couple of years ago!